Privacy Policy

Approach to Privacy

We have established management systems for personal information protection and defined internal rules, a framework for information management, and formulated a privacy policy. The management systems are designed to be consistent with the Act on the Protection of Personal Information and JIS Q 15001 requirements for personal information protection management systems. They are also consistent with other legislation concerning the handling of personal information and governmental guidelines and standards. We ensure that our directors and employees are continuously informed about these policies, which serve a guidelines for our efforts to protect personal information.

Hitachi Solutions' Privacy Policy

1. Acquisition, Utilization and Provision of Personal Information; Prohibition of Utilization Other Than for Intended Purposes Hitachi Solutions provides information services, which involve activities through which we keep personal information. In addition to establishing a framework for the management of personal information protection that is tailored to our respective business activities, we endeavor to appropriately handle information guided by specific rules about the acquisition, utilization and handling of personal information. We prohibit the utilization of personal information other than for the intended purposes and take measures to prevent unintended usage.
2. Entrusting the Handling of Personal Information When entrusting, in whole or in part, the handling of personal information acquired through the measures previously described, we select a trustee that meets adequate standards for protection. We take the appropriate measures such as entering into contract(s) with the trustee.
3. Compliance with Legislation and Standards Hitachi Solutions complies with legislation concerning the handling of personal information and governmental guidelines and standards. We ensure that our internal rules for personal information management are consistent with legislation, guidelines and other industry standards.
4. Safety Measures and Corrective Action Hitachi Solutions implements measures to secure the accuracy and safety of personal information, by conforming with rules concerning information security, controlling access to, restricting the means for removal, and preventing unauthorized external access to information. We always endeavor to prevent the leak, loss or damage of personal information. In the event that we suspect there are issues with our safety measures, we will identify the cause and take appropriate corrective action.
5. Respect for the Rights of Persons and Their Personal Information If Hitachi Solutions receives a request, complaint or inquiry from a person regarding the disclosure, correction or deletion of their personal information, or regarding the utilization or provision of such information, we pledge to respond in good faith out of respect for the rights of the person to whom the personal information belongs.
6. Formulation, Implementation, Maintenance and Continual Improvement of Management Systems for Personal Information Protection Hitachi Solutions will ensure that its directors and employees understand the importance of personal information protection. We will set in place management systems for personal information protection to ensure that personal information is appropriately utilized and protected, while consistently implementing, maintaining and continuously improving the management systems.

Established: October 1, 1998
Revised: April 1, 2021

Tsugio Yamamoto
President and Chief Executive Officer
Hitachi Solutions, Ltd.

Privacy Mark

Hitachi Solutions has been granted the right to display the PrivacyMark, denoting that we take appropriate measures to protect personal information. The PrivacyMark system is managed by the Japan Information Processing Development Corporation (JIPDEC). Accreditation requires an assessment of personal information protection measures by the Japan Information Technology Services Industry Association (JISA).

Definition of Personal Information and Activity of its Protection

Hitachi Solutions shall define that personal information means information about individuals, including the name, birth date and other descriptions about them, or a number, symbol, code, image or sound assigned to them, that identifies the individuals (it shall also include the information that cannot identify individuals by itself, but can, as it easily can be verified with some other information.) In addition, it shall not be limited to personal identifiers, but shall include any information that indicates a fact, recognition and assessment about the attribute of individuals, including a physical characteristic, property, occupation or status. Hitachi Solutions protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "Hitachi Solutions Privacy Policy". And, from the viewpoint of the protection of the rights and interests of the Concerned Persons, Hitachi Solutions makes efforts to consider the following points.

Scope of Application

This website, "Privacy Policy," establishes the Hitachi Solutions' procedures for handling personal information.